Legal Information
Legal
Company disclosures, grievance contact, and key customer policy information for purchases made through Java Sports.
Company Details
- Legal name
- Java Sports Private Limited
- CIN
- U36999BR2020PTC045285
- GSTIN
- 10AAECJ7599N1ZZ
- Registered address
- Chak Bairiya, Illahibagh, near petrol pump, Patna-Gaya Road, Patna - 800007, Bihar, India
- Customer support email
- support@javasports.in
- Customer support contact
- +91 90312 00212
Grievance Officer
For concerns, unresolved support issues, privacy requests, or grievance escalation, customers may contact the Grievance Officer below.
- Name
- Shubham Raj
- shubham@javasports.in
- Contact
- +91 90312 00212
Cancellation, Refunds, and Damaged Shipments
Cancellation requests should be raised before dispatch. Once an order is dispatched, it may need to be handled as a return or exchange request under the Refund Policy.
Return or refund requests should be raised within 7 days of delivery. Approved refunds are processed within 7 business days after inspection or claim approval, while bank or payment provider settlement timelines may vary.
If an order is damaged in transit, customers should contact us as soon as possible, preferably within 48 hours of delivery, and share the order number, packaging photos, invoice photos, and product photos or video so the case can be reviewed.